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#Spire gas bill pay password#
#Spire gas bill pay download#

You may also contact our bill pay provider, Paymentus, at 1-80.

#Spire gas bill pay download#

If you need some additional help setting up your customer portal, please click HERE to download a step-by-step reference guide. Need some help to set up your customer portal? We believe these new features will deliver them. We value our customers and recognize that they want flexibility, accessibility, convenience, and a user-friendly experience without sacrificing security. We are excited about these changes as they reflect our continual commitment to providing a superior customer service experience for our Trussville Gas & Water community. Our new payment portals will accept Visa, MasterCard, American Express, Discover and electronic checks, and Trussville Gas & Water will cover the costs associated with these services. Ability to register an account and view pay history, past statements and utility usage information.Īdditionally, we have implemented a new, automated phone payment system with features such as a quick account balance review and a 24-hour, secure, self-pay by phone option.Ability to save payment information securely.A “Pay Now” feature that allows quick payments without registering.Ability to schedule automatic payments from bank account or credit card.An option to enroll in paperless billing with email or text reminders. Spire stated in its filing that compared to current rates and assuming normal usage, this change would decrease the average monthly natural gas bill for a typical residential customer over the upcoming winter by approximately 4.00 a month.The new and improved interface will allow our customers to pay their bill whenever, wherever and however they want. Trussville Gas and Water is pleased to announce that we have launched a more secure, convenient and user-friendly online bill payment experience for our customers. It is fast, secure, and makes paying your utility bill by phone, easy!

If you would like to pay your bill thorough our automated phone payment system, call 20, 24-hours a day and listen to the prompts to be directed to the self-pay option. If you have questions about your account or would like to pay your bill over the phone, please call our Customer Service Department, Monday through Friday 8am-5pm at 20. If you continue to experience problems, please call our main office at 20. You will also need your customer number and PIN, which are located on you utility bill. Register for an online webinar and learn about eligibility, documentation and the application process.

#Spire gas bill pay password#

If you are having trouble logging in, please check to make sure you have entered your email address and password correctly. Spire Energy is hosting online webinars throughout November to help low income customers apply for funds to help pay their energy bills utilizing the Low Income Home Energy Assistance Program (LIHEAP). 1 Ccf = 100 cubic feet.Log on to our secure server to view your account information. It’s a unit of measurement used to measure the volume of gas.

Ccf is the abbreviation for the measurement of hundred cubic feet.

Customers can check monthly gas usage at any time by accessing our online self-service tools at My Account. Simply put, natural gas usage is being measured in the same way and calculated using Ccfs. The Ccf measurement shown is usage after the conversion. The Therms measurement shown is usage prior to the conversion. During the transition to the Ccf measurement, natural gas customers will see both the Therms and Ccf measurements on bills. There’s no impact to a natural gas bill, other than the new unit of measurement noted. This will make things simpler since we’re now communicating in the same “language” meters use. Now, we're simply using the Ccf unit to calculate bills. Prior to this change, we used the Ccf unit of measurement from your meter and applied a standard conversion factor, known as a BTU (British Thermal Unit), to convert your usage into Therms. Meters already measure natural gas usage in Ccfs. Ccf is the measure of the amount of natural gas used. Natural gas bills will now be calculated using Hundred (100) cubic feet, known as Ccf, instead of Therms. We’re changing the unit of measurement used to calculate natural gas bills. Information about natural gas measurement on bills for eastern Missouri customers